Last updated: January 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and FarmHop ("we", "us", or "our") governing your access to and use of the FarmHop website at farmhop.com.au (the "Website") and any related services.
By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Website.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.
FarmHop is an online platform that connects users with fruit-picking farms and orchards across Australia. Our services include:
FarmHop acts as an information and booking platform only. We are not responsible for the operation of any farms listed on our Website, nor do we guarantee the accuracy of information provided by farm operators.
Some features of our Website may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information and to update this information as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate your account at any time, with or without cause or notice, including for violation of these Terms.
While we endeavour to ensure the accuracy of information on our Website, we do not warrant or guarantee that farm listings, pricing, availability, opening hours, or other information is accurate, complete, or current. Information is provided by farm operators and may change without notice.
Farm operators are solely responsible for the accuracy of their listings, the quality of their services, and compliance with all applicable laws and regulations. FarmHop does not endorse, verify, or guarantee any farm or their services.
We recommend that users independently verify farm information, including operating hours, fruit availability, pricing, and any specific requirements or restrictions, before visiting.
Where booking functionality is available, any booking you make through our Website creates a direct contractual relationship between you and the farm operator. FarmHop is not a party to this contract.
Cancellation and refund policies are set by individual farm operators. You should review the applicable policies before making a booking. FarmHop is not responsible for processing refunds or resolving disputes related to bookings.
Any payments made through our Website are processed securely through third-party payment providers. We do not store your payment card details.
You agree not to:
You may have the opportunity to submit reviews, ratings, comments, or other content ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, publish, and display such content.
User Content must be accurate, honest, and not misleading. It must not be defamatory, obscene, threatening, or infringe on any third party's rights. We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.
The Website and its original content, features, and functionality are owned by FarmHop and are protected by Australian and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Website will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Website is free of viruses or other harmful components.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FARMHOP AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES.
This includes, but is not limited to, any damages arising from:
Nothing in these Terms excludes or limits any consumer guarantees or other rights you may have under the Australian Consumer Law that cannot be excluded or limited by law.
You agree to indemnify, defend, and hold harmless FarmHop and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Website, your violation of these Terms, or your violation of any rights of a third party.
Our Website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third-party sites. The inclusion of any link does not imply endorsement by FarmHop.
These Terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Australia.
In the event of any dispute arising from these Terms or your use of the Website, you agree to first attempt to resolve the dispute informally by contacting us. If the dispute cannot be resolved informally, either party may pursue formal legal proceedings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and FarmHop regarding your use of the Website and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us.