Last updated: January 2025
FarmHop ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website farmhop.com.au (the "Website") or use our services.
We are bound by the Australian Privacy Principles ("APPs") contained in the Privacy Act 1988 (Cth) ("Privacy Act"). By using our Website, you consent to the collection and use of information in accordance with this policy.
We may collect personal information that you voluntarily provide when you:
This information may include your name, email address, phone number, postal address, and any other information you choose to provide.
When you visit our Website, we may automatically collect certain information, including:
We may receive information about you from third parties, including social media platforms if you choose to link your account, authentication providers, and publicly available sources.
We use the information we collect for the following purposes:
We may share your personal information in the following circumstances:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience.
We use the following types of cookies:
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Website.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
Under Australian privacy law, you have the right to:
To exercise any of these rights, please contact us.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our Website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Your information may be transferred to and processed in countries other than Australia where our service providers operate. When we transfer your information overseas, we take reasonable steps to ensure that the overseas recipient handles your information in accordance with the APPs.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to make a complaint, please contact us.
You may also contact the Office of the Australian Information Commissioner (OAIC) if you have concerns about how we handle your personal information:
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992